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[David Johns]

SuperManager uses the Windows Installer to install the files and programs it needs to work.  In rare instances, Windows Installer fails to uninstall and you will not be able to uninstall or upgrade SuperManager.  To fix this, follow these steps:

Warning: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Modify the registry at your own risk.

• Press the start button and with windows 7 enter "regedit" in the box that says "Search programs or files" and hit enter.  In windows XP, enter press the "Run..." button and then enter "regedit" in the box and hit enter.
• Once in the registry editor navigate to "HKEY_CURRENT_USER\Software\Microsoft\Installer\Products" and make sure that this key is selected in the tree of keys on the left of the Registry Editor
  
• Go to "Edit", "Find" in the registry editor's main menu and search for "SuperManager".  This should take you to a subkey underneath "HKEY_CURRENT_USER\Software\Microsoft\Installer\Products" that contains Windows Installer's information about SuperManager.  It will have data values such as "AdvertiseFlags", "", "AuthorizedLUAApp" and other values  to it.
  
• If the search does not find such an entry, you will need to obtain help from SuperManager Support.  If the search finds an entry such as this, select the key containing these values from the tree on the left and press "Del" to delete it and choose "Yes" when prompted for confirmation.
  
  
  You should now be able to install SuperManager using the installer.