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[tbergman73013]

We are now moving to printing orders from SM, and have come upon strange behavior. We download a range of orders from yahoo, then click "all" to confirm the complete range are present. Using superfilter, then we set a range of orders so that we exclude older orders already in the smg file that we do not want to print again. However, setting superfilter to "ID" and a range of orders, then choosing "from all" does not show all the orders. Specifically one marked "Backordered" and one marked "Pending Review" are not shown in the list, while a canceled order is shown, a couple of other orders marked "Pending Review" are shown. I cannot see why any would be excluded, and I am confused as to why some with the same status settings would be shown and others not.

Can you tell me it this is normal and perhaps explain what I am missing?

Thank you.

Tom

[David Johns]

Tom,

Sorry its not working as expected.  I'm not sure if this will explain it, but strictly speaking when you do a SuperFilter by ID it finds all the orders with a date between the order selected in the top dropdown and the order in the bottom dropdown.  It should not pay any attention to status.  If this is not what you see happening, can you please send a couple of screenshots of your "All" tab and then the "SuperFilter" tab?  You don't have to post them here if you want to not have your customer names on a public forum.  I'll respond back here, however, to explain what is happening once I get a peek at those pictures.

Thanks,
David