What do I do when it gets stuck on "Logging in..." for a long time

Started by David Johns, November 28, 2012, 06:54:59 PM

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David Johns

This error is caused by Yahoo's servers failing to completely send a page during the login process and/or Internet Explorer not returning to SuperManager an indication that a certain Yahoo page has been loaded.

Update to Version 1.6.8.5 or Greater
As of version 1.6.8.5 a navigation timeout limit was imposed that catches these errors and shows a more helpful message "Yahoo! timed out. Please try your request again."  After receiving this message, just make the initial request again and it should work.

If you have a version older than 1.6.6.0 installed, you will have to download the update manually.  To do this, go to http://www.thesupermanager.com/download.php and enter your license key. You can find your license key by going to "Help", "About The SuperManager" in SuperManager's main menu.

If you have installed the update and are still getting this and/or other errors when logging in, try the following:
http://www.thesupermanager.com/forum/index.php/topic,1164.0.html

If these things do not fix the error, contact support for more help.
SuperManager Support
info@thesupermanager.com