USPS Insurance option not transferring to Dazzle through XML

[mbcarr1975]

Even though the insurance box is checked and an insurance value is entered for the shipment in SM, the information is not passing on to Dazzle through the XML exchange function.  The USPS labels print with the postage, and the delivery confirmation, but not the insurance...

[David Johns]

Michele,

When you go to "View", "Program Settings" and select the "XML Exchange Formats" tab, what do you have selected under "Dazzle Insurance".

Thanks,
David

[mbcarr1975]

Ah ha! It says None. I  it should say USPS insurance or Dazzle Insurance...?

[David Johns]

Michele,

That's right - one or the other depending on which you want to use.

Thanks,
David