Orders not downloading or charging

Started by discountdressshop, February 20, 2014, 03:32:57 PM

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discountdressshop

For some reason the SM appears to have stopped connecting to my Yahoo Store to download or even charge orders the last 2 days. The last time the program downloaded new orders was February 18, 2014.  I have version 1.6.4.0.

When I click on GET NEW ORDERS, I see the status bar stating, "Logging in to DiscountDressShop.com store manager to download orders..." but nothing happens.  When I click on OPEN STORE MANAGER, nothing seems to happen.  I have not changed or modified anything.

I need help quickly as I have many new orders to download and charge.

David Johns

Sorry you are running into problems.  The first thing I would recommend is to check that internet explorer's compatibility and/or protected modes did not get turned back on by a windows or IE update.  Please follow the instructions here:
http://www.thesupermanager.com/forum/index.php/topic,1059.0.html

Thanks,
David
SuperManager Support
info@thesupermanager.com

discountdressshop

Thanks David. I got it to work.  I think I needed to simply restart my computer.