Amazon carrier-name is invalid or conflicts

Started by alpinedynamics, April 28, 2015, 10:38:03 AM

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alpinedynamics

I read another string on this topic, which did not answer my issue.

I believe the first part of the error message is because I'm asked (by Dazzle or by SM) if I want to mark to ship for the next day since the Post Office is closed after 5 pm, to which I replied "yes". I'll reply "no" for now on so Amazon doesn't choke on my specifying that I already shipped an item tomorrow. Please advise if you think that will fix my problem.

Regarding the second error, please advise what I can do.

Following is the cut/paste from SM:

Amazon sent the following reply:
Feed Processing Summary:
   Number of records processed      6
   Number of records successful      0

original-record-number   order-id   order-item-id   error-code   error-type   error-message
1   113-8911490-3321838      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Sun Apr 26 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:26 UTC 2015).
1         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].
2   106-1955541-2476202      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Sun Apr 26 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:26 UTC 2015).
2         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].
3   116-4207449-9201864      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Sun Apr 26 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:27 UTC 2015).
3         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].
4   115-4945641-3911438      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Sat Apr 25 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:27 UTC 2015).
4         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].
5   112-6019948-1506619      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Fri Apr 24 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:27 UTC 2015).
5         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].
6   109-3596909-8489002      18028   Error   The ship-date or FulfillmentDate you provided (Wed Apr 29 02:54:00 UTC 2015) was not between the order date (Thu Apr 23 00:00:00 UTC 2015) and now (Tue Apr 28 02:59:27 UTC 2015).
6         99011   Warning   The value in the "carrier-name" (US Postal Service) field was ignored because it is invalid or conflicts with the value in another field.: [carrier-code = "USPS"].


David Johns

Alpinedynamics,

Sorry about the confusion on this.  You are correct about the date advance causing the issue with it not accepting the dates.  The other issue it gives about the carrier is only a warning.  It is just stating that the user friendly name SuperManager provides for the carrier does not match Amazon's expectations and that the carrier code, which does meet Amazon's expectations will be used instead.  You can just ignore this party of the messages.

Thanks,
David
SuperManager Support
info@thesupermanager.com

alpinedynamics

Okay, thanks. Strange thing is that I didn't get either message this morning when shipping for Amazon customers.

David Johns

If you don't choose to have dazzle do the date advance, Amazon doesn't have a problem with the dates.  SuperManager only shows this log when there is an error.  It won't show it if there are only warnings, such as about the carrier name.

Thanks,
David
SuperManager Support
info@thesupermanager.com