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Reauthorizing of order

Started by Linda Satterfield, August 13, 2015, 08:58:02 AM

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Linda Satterfield

Since we made the switch to API to accommodate the changes made recently in Yahoo! I am unable to reauthorize and charge an order inside Supermanager.  Is there any fix for this yet?

David Johns

Linda,

Sorry this has been problematic for you.  According to the Yahoo documentation on the API:
QuoteMultiple authorizations for orders are supported.

So this should work.  What is the error message you are getting?
SuperManager Support
info@thesupermanager.com

Linda Satterfield

I had an order this morning where the authorization was reversed in the store and the order was changed.  I tried authorizing for the new amount to charge in S/M.  It tells me to enter the amount, which I did and hit ok.  After that, at the bottom left of screen it tells me it is logging in to the store to process transaction, but then... Nothing.  I waited five minutes and tried again and on the third time it finally authorized and gave me a code.  And the charge showed up in the store which was the second issue I was having with reauths.  Thanks, I think this problem is resolved!