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Cancelling order through SM...

Started by mbcarr1975, December 12, 2015, 08:03:50 AM

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mbcarr1975

When I cancell an order through SM, the shipping charge remains. It takes an extra step to remove the snipping charge before updating to Aabaco.  Why is that?
Michele
Top Notch Gift Shop.com

David Johns

Thanks for the feedback.  The idea behind having it operate that way was that there might be some situations where you have already shipped something so you wouldn't want to refund the shipping.  In thinking it through, however, we could make it so if there are no shipped shipments it zeroes out the shipping charge.

Thanks,
David
SuperManager Support
info@thesupermanager.com