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September 25, 2018, 11:09:25 AM
: SMF - Just Installed

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| | |-+  SM unable to download from Americart, Americommerce, SparkPay
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: SM unable to download from Americart, Americommerce, SparkPay  ( 865 )
normyoshida
Newbie
*
: 42


« : March 04, 2018, 05:30:38 PM »

SM stopped being able to download.  I get a huge throttling number (see attachment).  Worked fine until this week.  Please advise. 

Norman Yoshida
normyoshida@hankodesigns.com
David Johns
Administrator
Hero Member
*****
: 2007



« #1 : March 05, 2018, 04:38:19 AM »

Norman,

Sorry you are running into problems.  We have other users for whom it is still working correctly.  I'm guessing there is something specific about your account and/or a particular order that SuperManager is not handling well.  Can you send your SuperManager smg file to us for us to test it out in debug and see what is going wrong?  If so, please zip the file before sending it.

Thanks,
David

SuperManager Support
info@thesupermanager.com
normyoshida
Newbie
*
: 42


« #2 : March 06, 2018, 02:32:17 PM »

David get this message (see attached).  Get it alot.  Never saw it before.  Have to do a force close.

Norman
David Johns
Administrator
Hero Member
*****
: 2007



« #3 : March 06, 2018, 08:33:07 PM »

Norman,

I figured out the problem.  SparkPay was messing up some of their response headers.  I put provisions into SuperManager to get around it.  Update to the latest release and it should work.

Thanks,
David

SuperManager Support
info@thesupermanager.com
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