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[normyoshida]

Found this post topic from 2013.....  Now in 2021, We had a crash on our processing system. Reinstalled SM to this Win 7 machine. All updates loaded for Windows.

Unable to get the output to go to the printer without first opening in in Windows IE browser.  Creates an HTML page.  Have setting set to print to default printer.   Have restarted system. 

How do I get the SM to print directly to my default HP laser printer?

[normyoshida]

Went through old posts and disabled protective mode in IE.  Printer now works.    N