Invalid Order type?

Started by ajentp, September 04, 2006, 09:37:11 AM

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ajentp

I am working on supermanager trial version. The first day it was working good. However second day whenever I tried to open any order by double clicking, it give me a message

Invalid Order type..... please select the valid one
down that line there is a dropdown men which is empty
and then two button OK and Cancel. Any of these button I click, it let me open the order main window. However when I close the order, same window come "Invalid order type......"

Any suggestion?

Thanks

David Johns

ajentp,

It sounds like your order types have been deleted somehow.  You can restore (or add if they were never entered) them by going to "View" | "Store Settings..." | "Custom Fields" | "Order Types" and adding new order types to the list.

Note that when you type an order type in the order type box on the order details screen it will not automatically add a new order type.  New order types have to be added in this location in the store settings.  If you type an order type in the box on the order details screen it would likely cause this error to happen since an existing order type is not selected.

Were these online orders or were all of them ones you entered manually?

I hope this helps.

Thanks,
David
SuperManager Support
info@thesupermanager.com