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[ajentp]

I accidentaly deleted United Postal from carrier list.
Store Setting> Custom Field> carriers.

Although I added "USPS" name again but now I can not track the package from Order Detail window. Also my tracking e-mail to yahoo is getting bounced. Here is one e-mail return:

-----------------------------------
An error occured while parsing your message:

unknown shipper: ""

The body of your message follows below

From: "" <info@shop72.com>
To: <tracking-update@store.yahoo.com>
Subject: Tracking XML Update
Date: Mon, 18 Sep 2006 11:46:28 -0500
Message-ID: <200777760918@smtp.bizmail.yahoo.com>
Content-Type: text/plain; charset="iso-8859-1"
X-Mailer: The SuperManager version 1.1.2.0

<?xml version="1.0"?>
<!DOCTYPE TrackingUpdate SYSTEM
"http://store.yahoo.com/lib/vw/TrackingUpdate.dtd">
<TrackingUpdate password="xxxxxxx">
<YahooOrder id="xxxxxxxxx" shipped="YES"
trackingNumber="91018052139071979xxxxx" shipper=""/>
</TrackingUpdate>
---------------------------------------

any help is appreciated.

Thanks

Ahsan

[David Johns]

Ahsan,

To restore the setting just go to "View" | "Store Settings" | "Custom Fields" and select the "Carriers" tab.  Create a new carrier called US Postal Service or whatever you like and give it the following options:

Type: US Postal Service
Tracking Link: http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=shipment_tracking_id

As long as there is one carrier of type US Postal Service this error will not occur when you update shipping info to yahoo.

Thanks,
David