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[mbcarr1975]

We recently split up our single mercahnt account into 3 separate accounts...1 for each of our 3 Yahoo stores. The Yahoo stores are capturing the batches correctly, but I can't import the batches into Super Manager for one of the stores. The other 2 import correctly, but our main store keeps saying there are no new batches...even though I see them in the Store back-end.

Any thoughts on this?

[David Johns]

Michelle,

What batches are listed in the SuperManager file that will not import them?  Are there any that have a number higher than the last batch actually available?

Thanks,
David

[mbcarr1975]

I am not sure I understand your question. The credit card batches with the new merchant account that show up in the Yahoo store interface will not upload into SuperManager. What numbers should I be looking for in SM?

[David Johns]

Michele,

So sorry I missed your post a couple days ago.  Glad to get a chance to talk to you today and show you how to manually import the batches.  Please keep us posted whether SuperManager is able to correctly pull down batches after trying to clean things up a little.

Thanks,
David

[mbcarr1975]

Unfortunately, SM is still unable to pull credit card batches from Yahoo. I can export them manually into the text file you showed me and then import them into SM, but the program will no longer import when I clickn on "Get Batches". It sends batches fine...

Also, I should mention that this issue is on all 3 files, not just one as I thought before...

[David Johns]

Michele,

I looked into this and discovered a bug.  I have updated SuperManager to version 1.2.3.0 to correct this problem.  Thanks for bringing it to our attention and sorry for the inconvenience.

David