How do I use the automated dropship email feature?

Started by Mike Griggs, September 06, 2006, 01:46:17 AM

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Mike Griggs

Follow the steps below to setup the SuperManager to automatically send dropship emails to suppliers for a particular product.

Turn on the dropship email feature
1. Open the SuperManager and click "View->Store Settings".
2. Click the "Order Processing Automation" tab
3. Click the "Send dropship emails after downloading orders" checkbox
4. Click "OK" to close the dialog and then click "File->Save" to save your changes.

Add a dropship email template
1. Open the SuperManager and click "View->Store Settings".
2. Click the "Email Templates" tab and then click "New" and enter an appropriate name (e.g. Supplier1 Dropship email)
3. Enter "supplier_email" in the "To" field (without quotes)
4. Enter an appropriate email subject (e.g. Dropship order for Mystore.com)
5. Enter the text for the body section of the email.  As a start, you can use the default invoice HTML and then edit it as necessary.  Simply open invoicehtml.txt and then "View Source" and copy all of the HTML and paste it into the body section of the email template.
6. Click the "Send as HTML" checkbox and then click "OK" to close the dialog
7. Click "File->Save" to save your changes.

Add a supplier
1. Click "View->Suppliers".
2. Click the "New Supplier" button at the top left
3. Enter the appropriate information and select the appropriate Email template.
4. Click the Save icon next to the Name field to register your changes.
5. Click "File->Save" to save your changes.

Product setup
1. In the SuperManager, click "View->Products".
2. Double click on the product in the product list to open the Product Details Window.
3. If the product has options and you have different suppliers for each unique option combination or the product does not have options, click "Create All" to create the product variants at the bottom left.  If the product has options, but all options have the same supplier, click "Create Default" to create a single variant for all the option combinations.
4. Next, select the product variant in the box at the bottom left.
5. Then, select the appropriate Supplier in the Variant settings box and check the "Dropship" checkbox
6. Close the Product Details Window and then click "File->Save" to save your changes.

A dropship email will now be sent for any product that has a supplier defined and the dropship checkbox checked.

Quick Tip from SuperWare - Do you need to fax invoices to dropshippers?
You can use the dropship selection feature to help you manage sending faxes also!
Just follow the instructions above but have the email sent to you instead of the supplier.?  Once you receive the dropship email you can chose to send a fax from your computer or you can print out the email that you receive and send the fax directly over a fax line.

Please contact customer support of you have any questions about this setup at info@thesupermanager.com

Thanks!