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[Teri]

I'm getting an error whenever I try to download orders etc from Yahoo. It says, "Unable to initialize XML Library".  This started happening today after I did a little preventative maintenace on my machine by upgrading my Norton 360 and updating Windows and MS Office. I don't know which one killed it.

Can you please help? I'm really, really stuck. Thanks.

(One more thing, I did see the previous post about this error from last year and I tried to download that file from Microsoft but they were asking for a password so I'm still stuck)

Teri
teri@dogdecor.com
http://www.dogdecor.com

[David Johns]

Teri,

Just to make sure is this the post you looked at:
http://thesupermanager.com/forum/index.php?topic=366.0

Because when I click the link in this post it takes you direct to a microsoft download page and it does not ask me for a password.

Thanks,
David

[Teri]

Yay! It worked. When I thought they were asking for a suuser name and password, they were actually asking me to choose my own Customer Name and Company. That'll teach me to slow down and read directions. I was able to download my orders with no problem. Thanks for your help!