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X-Cart unable to Get orders

Started by Uncbuck, October 27, 2014, 01:41:51 PM

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Uncbuck

Unable to Get orders from X-Cart

Error if i try to get orders (first - last)
-Unable to retrieve downloaded file (1007)-


Error if i enter order numbers to get
-Orders #### - #### Out of Available Range 1 - 0-

Any help on this would be great, thanks





David Johns

Uncbuck,

Sorry you are having problems.  I  you have installed the scripts along with your X-cart instance?  Are you running X-cart 4 or 5?

Thanks,
David
SuperManager Support
info@thesupermanager.com

Uncbuck

Hi David,

Yes installed both files under Admin folder

Running X-cart 4.4.5

When i hit ctrl+shift+e  it opens my login for x-cart

Thanks,
Mark

David Johns

Mark,
I sent you an email early yesterday about resolving this using remote .  If you just haven't gotten to it, that's fine.  I just wanted to make sure you got it.  If not, please email me at info@thesupermanager.com.

Thanks,
David
SuperManager Support
info@thesupermanager.com