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[Hunter58]

Win 7 - QB10

Having a new problem.  When exporting batches to QB, I suddenly get the msg "The Quickbooks file does not contain the credit item that you have requested to use.  SM is creating for you..."

I tried just letting SM create the item and chose Credit (first have made sure I had an Account named "Credit" in QB).  Did not work.  Tried deleting it and setting it up as an "income'" type of account.  Still no joy.

I checked Store Settings -->Accounting Export and the item "Credit Item" has a value of Credit.

SM won't export the other batches or the other items in the batch which contains the credit.

Any other ideas?

[qbsrox]

Did you create this in the Item List?  Then copy/paste the new item name into the SMGR settings field.  Sometimes it helps to close and re-open the programs as well.

[Hunter58]

That did it!

Thanks, Rox.