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[mbcarr1975]

We are unable to save the file ("Error saving file - an unknown error has occurred")...the Fedex import function stopped working, and the Quickbooks XML export function has reverted back to an old format of using Customer names rather than the dates for the export batches.

The system has become very buggy over that past week, and has just shut down by itself on several occasions. This is the first time I am not able to save our data entry work before shutting down.

Can you help? 

[David Johns]

mbcarr1975,

According to our version tracking system you are still on version 1.3.6.5.  Is this correct?  If so, I strongly recommend you upgrade to 1.4.1.0.  Please let me know what version you have installed.

Thanks,
David

[mbcarr1975]

Actually it looks like we were on version 1.3.6.3.  I have updated to 1.4.1.0. At least I can save now!!  . I will have to go in and check on the specific settings, but I will let you know if the update did not fix the issies.

Thanks for the help!  I will have to remember to check for updates routinely!  I haven't done so because in the past the version we were running was different than what was being pushed out to the other SM users...