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Email setup - adding a line break

Started by ddc, August 18, 2010, 07:36:13 AM

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ddc

Hi Guys,

Can anyone tell us how to add a line break within a standard email.  I have included an example below. 

Thanks in advance for your help

Duane

Current Template:

Shipping Summary:
-----------------------------------------------------------------------------------------------------------------
Ship#             Ship Date        Ship Method                     Carrier                      Tracking ID
-----------------------------------------------------------------------------------------------------------------
shipment_id    shipment_postmark_date       order_ship_method     shipment_carrier      shipment_tracking_id 

Tracking Link:  shipment_tracking_url

Current result is as follows:

Shipping Summary:
-----------------------------------------------------------------------------------------------------------------
Ship#             Ship Date        Ship Method                     Carrier                      Tracking ID
-----------------------------------------------------------------------------------------------------------------
100-485-1    17 Sep 09       U.S. Standard (2-5 days)     US Postal Service      131312313
100-485-2    19 Sep 09       U.S. Standard (2-5 days)     US Postal Service      123334455

Tracking Link:  http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=131312313
Tracking Link:  http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=/InterLabelInquiry.do?origTrackNum=123334455

What we would like the following outcome: with a carriage return to put the "Tracking link" on the second line and a line break between each shipment.

Shipping Summary:
-----------------------------------------------------------------------------------------------------------------
Ship#             Ship Date        Ship Method                     Carrier                      Tracking ID
-----------------------------------------------------------------------------------------------------------------
100-485-1    17 Sep 09       U.S. Standard (2-5 days)     US Postal Service      131312313
Tracking Link:  http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=131312313
-----------------------------------------------------------------------------------------------------------------
100-485-2    19 Sep 09       U.S. Standard (2-5 days)     US Postal Service      123334455
Tracking Link:  http://trkcnfrm1.smi.usps.com/PTSInternetWeb/InterLabelInquiry.do?origTrackNum=/InterLabelInquiry.do?origTrackNum=123334455
DC
www.artofhaircare.com

David Johns

Duane,

Somehow we missed this post.  I'm sorry about that.  I only now saw it when I was going through looking for something.  The solution you are looking for can be acheived by using a <br> (linebreak) element rather than a <tr> element to put it on another row in the table.  If you post the html code you are using for the email template to a response I can fix it for you and test it out to make sure it works.

Thanks,
David
SuperManager Support
info@thesupermanager.com