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Problem with Dazzle

Started by mbcarr1975, November 22, 2011, 12:03:28 PM

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mbcarr1975

We just installed Endicia/Dazzle and attempted to integrate it into SM.

Every order that gets exported to dazzle gets rejected. Even when the address is "corrected" using the Zip-4 and we get an "exact match", Dazzle rejects it and prints out a dummy label.

I went over the installation istructions 5 times with a fine tooth comb making sure that all of the steps were followed in the User Manual and in the Dazzle Manual. I cannot tell what the problem is. I am at my frustration limit...

Can you help please?
Michele
Top Notch Gift Shop.com