Problem with Dazzle

[mbcarr1975]

We just installed Endicia/Dazzle and attempted to integrate it into SM.

Every order that gets exported to dazzle gets rejected. Even when the address is "corrected" using the Zip-4 and we get an "exact match", Dazzle rejects it and prints out a dummy label.

I went over the installation istructions 5 times with a fine tooth comb making sure that all of the steps were followed in the User Manual and in the Dazzle Manual. I cannot tell what the problem is. I am at my frustration limit...

Can you help please?