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Messages - ajentp

#1
General / Re: Unable to retrieve downloaded file (1003)
October 16, 2011, 11:55:51 AM
Quote from: David Johns on September 28, 2011, 05:55:42 PM
Quote from: ajentp on September 25, 2011, 10:57:29 AM
What about Vista?

Ajentp,
Vista should work the same as windows 7 in this matter.

Thanks,
David

Actually I could not find any "Compatibility" tab using Window Vista when I followed the following instructions. Any Help?

1. Find the SuperManager shortcut on your desktop and right click on it
2. Choose "Properties"
3. Select the "Compatibility" tab
4. Check the option "Run this program as an administrator"
5. Press "OK" to save and close the shortcut properties
#2
General / Re: Unable to retrieve downloaded file (1003)
September 25, 2011, 10:57:29 AM
Quote from: David Johns on September 20, 2011, 04:35:46 AM
We found a fix for Windows 7 that ended up not working on Windows XP.  We are still searching for the solution that will work properly on both platforms.
David

What about Vista?
#3
We have Vista on computer which has SM. We followed direction and upgraded to IE 9 last week. Things were working fine again until this morning. Now we are receiving again same error (1003).

Any advise David.

Thanks

Ajentp
#4
General / Printing pack slip twice
December 01, 2010, 08:32:40 AM
Hi David,

Somehow Sm is printing some of Amazon orders slips twice. We manually download order file and print all new orders. We select overwrite existing orders as "NO". This is the way we keep track which order has been shipped or not. This thing scare us that we ay be shipping two order for same person. So far we found three orders in duplicate.  That's all happens after downloading the new version. Please reply.
#5
General / Re: File recovery
December 01, 2010, 08:21:13 AM
No it is not showing any thing. All the order in this file created manually for ebay
#6
General / Re: File recovery
November 30, 2010, 07:15:56 AM
Hi David,

I tried but it did not work. Although the file is more than 3000KB however it does not show any order. Any help?

Thanks

ajentp
#7
General / File recovery
November 29, 2010, 05:47:02 PM
Hi David

One of our file is wiped out of all data. I see that a new file -with long name including time and date of that instance when our computer went off- is created in the same folder. Howerver I am not sure how we can retrive data from that file. Any help?

Thanks

Ajentp
#8
Fixed Bugs / Re: Unable to load XML file.
October 25, 2010, 10:16:03 AM
Hi David,

It actually always gives error to certain addresses every time.
#9
Fixed Bugs / Unable to load XML file : Abandoned
October 12, 2010, 08:29:23 AM
For last two or three weeks, SM is giving this message time and time again whenever we try to address check:

" Unable to load XML file. Invalid at the top level of the document".

Some time it also attach "-nd" for last four digits of zip

It does not give this message all the time but  some time.

What to do?

Thanks
#10
General / Taking POS order on SM
June 25, 2010, 08:33:19 AM
I wondering if SM can be customized to be used as POS orders


#11
General / Re: volusion is compatible?
June 25, 2010, 08:17:58 AM
Hi David,

I will get back to you after setting up our account with Volusion. I believe that this will also have the ability to charge from SM using merchant account setting in volusion, as it has currently with Yahoo store.
#12
General / Re: volusion is compatible?
June 23, 2010, 02:36:36 PM
How much is the cost, anyway
:?

Thanks
#13
General / Re: Amazon Download not working
June 19, 2010, 11:01:35 AM
Hi David,

I tried new version (1.4.1.2), unfortunately it does not work. Problem still the same. It generates report, however after while it gives same message at left lower bottom of SM that "No order imported 11 order(s) identical"

Please advise
#14
General / Re: Amazon Download not working
May 25, 2010, 09:16:28 AM
Hi David,

Actually those generated reports do not have 11 orders. These reports are fine as long as we manually import into SM.

It seems that somehow SM is fetching an order old file. It goes this way:
We click Get New Order button,
SM starts working on backgorund,
it generates new report on Amazon, (which can see by going to Amazon report section)
But then SM fetches an old order file and then show message:
No order imported, 11 identical

Please advise
#15
General / volusion is compatible?
May 24, 2010, 09:30:17 AM
Hi David,

We are thinking to move to volusion in two or three months. I am just wondering if volusion is compatible with SM. Such as direct download is available?

Thanks