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Hi David,

Does SM have any integration with eagle eye from stamps.com.

Thanks

Hi David,

We have been using beta 1.4.0.1 for Amazon FBA. It is doing a great job. There are two small problem we are encountering though.

1)  FBA imported orders are showing shipping amount in the order total. In reality, Amazon does not credit this amount to merchant. What they do: they issue a credit and then a charge back of equal amount to make it zero. I am wondering if SM can be instructed to just make shipping cost equal to zero. Same is also true for gift wrap service.

2) Second issue: if order has two items, then order total is not accurate. SM records two different payment. One for the first item and second for the combined total. So let's say if there are two different items which have value $4 and $6.  SM will record first payment of $4.00 and then second payment of $10. Thus the total received payment it will shows as $14.00.

Please reply.

Thanks & Regards

Thanks David, I will wait for it. Thanks again for your time.

Hi David

Any update about the FBA orders. I e-mailed you FBA order file.

Also, I tried new version, however new version still not able to directly load the file with full address details.

Please reply.

Thanks

David,

I emailed you the requested file.

Thanks

Hi David,

This is Great news.

About manual download, yes that's exactly I tried to do, but it gave me an error. Any advise for it.

Thanks

any advise?

David,

I am not sure where you think your regular customer are standing when it comes to using this software. But anyway, if you can just arrange for manual download. I tried to use feature but it is not working either.

Please reply

Thanks

David,

If you click on Order report. then on the new page you should be able to get Amazon "Fulfilled Shipments Report"

The following code works fine.

<a href="https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=company_email&item_name=company_name%20Order&amount=order_total&currency_code=USD">

The only thing is that it does not pass item name or item description to Paypal. I check HTML generated code and fond this line: bad_field_variable->item-name.

I replaced item_name with item_description. This time generated e-mail showed item name, however still did not pass the name to Paypal checkout.

I also tried to use the following code:

<form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <!-- Identify your business so that you can collect the payments. --> <input type="hidden" name="business" value="company_email"> <!-- Specify a Buy Now button. --> <input type="hidden" name="cmd" value="_xclick"> <!-- Specify details about the item that buyers will purchase. --> <input type="hidden" name="item_name" value="item_description"> <input type="hidden" name="amount" value="order_total">

The e-mail generated as

<form action="https://www.paypal.com/cgi-bin/webscr" method="post"> <!-- Identify your business so that you can collect the payments. --> <input type="hidden" name="business" value="info at  shop72.com"> <!-- Specify a Buy Now button. --> <input type="hidden" name="cmd" value="_xclick"> <!-- Specify details about the item that buyers will purchase. --> <input type="hidden" name="bad_field_variable->item-name" value="My item"> <input type="hidden" name="amount" value="27.99">

Any advise to fix it.

Hi David,

Actually I found a report for FBA order which is very detailed including address, e-mail and phone number. Here how you can get it:

On the main window under report Section

   1. Click the "Fulfillment". This link found under Reports > Fulfillment.
   2. In the Request an Order Report section, select the number of prior days you would like to include.
   3. Select "Amazon Fulfilled Shipments Report" from the drop down.
   4. Click the "Request Report" button.

If you need I can send you this report to you via e-mail.

Thank you. it is very time saving.

Hi David,

We are using now Sm for FBA. There are few things where I need your help to fix them.

1) The customer shipping address is not complete. It just shows State and zipcode.
2) There is no customer name just shows Amazon.com customer
3)Payment method is selected as visa.

Please advise

Is there any code available which can print AVS response on packing list. 

is there any way to send paypal payment request direct from SM.

Thanks