Print Page - Error while uploading to QuickBooks : Fixed

Title: Error while uploading to QuickBooks : Fixed - beta 1.7.1.1
Post by: bobbininc on June 11, 2015, 01:50:40 PM

I have one order in one store that will not upload to Quickbooks. We are using the XML exchange, and all of the other orders are processed without any difficulty. We have processed orders for several days, and this one remains stuck. The error message that we get is "Error querying for customer 'Hamilton, Byron' - Error: 0x80004003 (null)". See attached PDF for the screen shot.

Since all the other orders are working, I know that it has to be something weird with either the order record in Supermanager or the customer record in QB, but I cannot find the issue. Any suggestions on how I might narrow it down?

Steve Ostroskey

Title: Re: Error while uploading to Quickbooks
Post by: David Johns on June 11, 2015, 02:56:40 PM

Steve,

Sorry about this issue. This is actually a known issue that has been addressed in the beta release. Please update to the beta release and see if it works better.

Thanks,
David

Title: Re: Error while uploading to Quickbooks
Post by: bobbininc on June 15, 2015, 01:10:49 PM

David,

We installed the beta release today, and we were able to move this order to Quickbooks successfully.

Thanks for your help.

Steve Ostroskey

SuperManager User Forum

Development => Bug Reports => Fixed Bugs => Topic started by: bobbininc on June 11, 2015, 01:50:40 PM