Hi,
We updated SM software to 1.6.1.2 yesterday. Now we are getting the error message when we XML with quickbooks. "Quickbooks runtime is not properly installed (hr-2147221005. Would you like to download and install". We have gone through every step outlined in previous posts and cannot get it to work. Haven't changed anything about the PC or Quickbooks Pro 2012. Any help would be appreciated.
Duane
update - I got it to work. We first uninstalled QBXMLRP2 from our programs list, which has been there for some time. There is a new download QBFC12_0Installer that came up with the Supermanager error message. Once we installed that, everything works. Not sure if that's the right procedure, but again, it works now for us.
Duane,
That's right. The 1.6.1.2 beta release updates to new versions of the QuickBooks runtime libraries. The QBXMLRP2 liberties seen to update the existing version on some machines and not on others. Where it doesn't update I recommend removing the old version as you did. QBFC12 is also required. After updating you should be able to uninstall QBFC5, but it shouldn't hurt to leave it installed either.
Thanks,
David