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Messages - Treskel

#1
I am having the following issues with UPS Worldship:
1. If a shipment has a tracking number in it or is marked shipped, it should not be exported or especially overwritten by UPS.
2. The import back to SM should not erase the shipment dimensions and weight.
3. There should be some way to mark a shipment to not be exported even if it has not shipped.
Any help I can get for these issues would be helpful. I suspect there is something I am not doing right.
Thanks,

Harry.
#2
General / Yahoo! Options Codes to SuperManager
May 05, 2009, 04:59:05 PM
New issue. I have items that have color or size options that have specific SKUs that we already have  in the Yahoo! catalog manager. Is there a variable to pull these? Orders that come from Yahoo! have the item code replaced by these SKUs. So orders that come from Yahoo! and are imported are fine, but if we make changes in SM we don't have the SKU any more. Here is an example:
Arming Jacket (Natural)
Our code is SOH-CAS-AB015
It comes in 3 sizes and each has a number:
L AB0158, XL AB0159, XXL AB0160
When a customer selects a size one of these the SKUs replaces the code(SOH-CAS-AB015) in the order and that is what displays. These are also set up to be inventoried this way too.
#3
General / Re: Package Dimensions to UPS
May 03, 2009, 07:16:36 AM
David,
Thanks. That did take care of the shipping service issue. I didn't realize there were more than one place to map, I had done it for the ODBC and just skimmed right over that in the XML section. It is still sending the "Package" as "PK" and not working. Is there some place to map that too?
Thanks
Harry.
#4
General / Re: Package Dimensions to UPS
May 02, 2009, 07:52:26 AM
I just verified that all of my shipping is mapped, and I was using XML Exchange... WorldShip.
I have done another test file. I will send the XML.
#5
General / Re: Package Dimensions to UPS
May 01, 2009, 09:31:02 PM
Guys,
I fiddled with the XML file manually and it looks like the service is not being imported and the package type for "Your Packaging" should be "package" not "pkg" if you can get that fixed and check through the other services that will kill the bug.
Thanks.
#6
General / Re: Package Dimensions to UPS
May 01, 2009, 09:06:28 PM
David,
It seems like part of the issue is resolved. After exporting the info to UPS it is no longer messing up the L, W & H that I had set, but is still not giving me a shipment.
I got the same kind of log:
QuoteXML Auto Import Log - 01-May-2009 13:29:26

01-May-2009 13:29:26 - Starting Session


01-May-2009 13:29:28 - There are 2 record(s) to be imported.


01-May-2009 13:29:28 - Importing record 1


01-May-2009 13:29:29 - Truncated import data for Shipment Information::Width from '1593' to '159'.


01-May-2009 13:29:29 -   creating package record: 1


01-May-2009 13:29:29 - Importing record 2


01-May-2009 13:29:30 - Truncated import data for Shipment Information::Length from '1450' to '145'.


01-May-2009 13:29:30 - Truncated import data for Shipment Information::Length from '1450' to '145'.


01-May-2009 13:29:30 -   creating package record: 1


01-May-2009 13:29:30 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

Truncated import data for Shipment Information::Width from '1593' to '159'.

  creating package record: 1

Importing record 2

Truncated import data for Shipment Information::Length from '1450' to '145'.

Truncated import data for Shipment Information::Length from '1450' to '145'.

  creating package record: 1

Processed 2 record(s).


01-May-2009 13:31:59 - There are 2 record(s) to be imported.


01-May-2009 13:32:00 - Importing record 1


01-May-2009 13:32:00 -   creating package record: 1


01-May-2009 13:32:00 - Importing record 2


01-May-2009 13:32:00 -   creating package record: 1


01-May-2009 13:32:00 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).


01-May-2009 13:32:20 - Starting Session


01-May-2009 13:32:42 - Starting Session


01-May-2009 13:32:43 - There are 2 record(s) to be imported.


01-May-2009 13:32:44 - Importing record 1


01-May-2009 13:32:44 -   creating package record: 1


01-May-2009 13:32:44 - Importing record 2


01-May-2009 13:32:44 -   creating package record: 1


01-May-2009 13:32:44 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).


01-May-2009 15:54:14 - Stopping session.


01-May-2009 15:54:14 - Imported shipments: 2  Successful shipments: 0   Failed shipments:  2


01-May-2009 23:54:57 - Starting Session


01-May-2009 23:55:00 - There are 2 record(s) to be imported.


01-May-2009 23:55:00 - Importing record 1


01-May-2009 23:55:01 -   creating package record: 1


01-May-2009 23:55:01 - Importing record 2


01-May-2009 23:55:01 -   creating package record: 1


01-May-2009 23:55:01 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).



Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 


Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 

01-May-2009 23:55:35 - Stopping session.


01-May-2009 23:55:35 - Imported shipments: 2  Successful shipments: 0   Failed shipments:  2


01-May-2009 23:56:30 - Starting Session


01-May-2009 23:56:32 - There are 2 record(s) to be imported.


01-May-2009 23:56:32 - Importing record 1


01-May-2009 23:56:32 -   creating package record: 1


01-May-2009 23:56:32 - Importing record 2


01-May-2009 23:56:32 -   creating package record: 1


01-May-2009 23:56:32 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).



Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 


Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 

01-May-2009 23:57:10 - Stopping session.


01-May-2009 23:57:10 - Imported shipments: 2  Successful shipments: 0   Failed shipments:  2


01-May-2009 23:58:33 - Starting Session


01-May-2009 23:58:34 - There are 2 record(s) to be imported.


01-May-2009 23:58:35 - Importing record 1


01-May-2009 23:58:35 -   creating package record: 1


01-May-2009 23:58:35 - Importing record 2


01-May-2009 23:58:35 -   creating package record: 1


01-May-2009 23:58:35 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).



Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 


Treskel, Inc.
             1.  The Service is not a supported UPS Service Type. 
Am I correct in the  that there is no place I have to match up variables like in ODBC? Is there a decimal place off somewhere? Since I am the only one complaining about this I am concerned that I am doing something wrong. 
#7
General / Re: Package Dimensions to UPS
May 01, 2009, 10:44:47 AM
I also just noticed that after closing SM the package info in SM changed to:
307.25 X 593.97 X 0.03 8.69 lbs and Oversize is checked
337.96 X 225.31 X 0.02 25.13 lbs and Oversize is checked

It did this after I updated and re-opened SM and I didn't think much of it. I corrected the info and attempted the XML exchange, then when I closed and re-opened SM just now it did it again.
#8
General / Re: Package Dimensions to UPS
May 01, 2009, 10:36:40 AM
David,
I just updated and tried to move the package info. This is what I get:
QuoteXML Auto Import Log - 01-May-2009 13:29:26

01-May-2009 13:29:26 - Starting Session


01-May-2009 13:29:28 - There are 2 record(s) to be imported.


01-May-2009 13:29:28 - Importing record 1


01-May-2009 13:29:29 - Truncated import data for Shipment Information::Width from '1593' to '159'.


01-May-2009 13:29:29 -   creating package record: 1


01-May-2009 13:29:29 - Importing record 2


01-May-2009 13:29:30 - Truncated import data for Shipment Information::Length from '1450' to '145'.


01-May-2009 13:29:30 - Truncated import data for Shipment Information::Length from '1450' to '145'.


01-May-2009 13:29:30 -   creating package record: 1


01-May-2009 13:29:30 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

Truncated import data for Shipment Information::Width from '1593' to '159'.

  creating package record: 1

Importing record 2

Truncated import data for Shipment Information::Length from '1450' to '145'.

Truncated import data for Shipment Information::Length from '1450' to '145'.

  creating package record: 1

Processed 2 record(s).


01-May-2009 13:31:59 - There are 2 record(s) to be imported.


01-May-2009 13:32:00 - Importing record 1


01-May-2009 13:32:00 -   creating package record: 1


01-May-2009 13:32:00 - Importing record 2


01-May-2009 13:32:00 -   creating package record: 1


01-May-2009 13:32:00 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).


01-May-2009 13:32:20 - Starting Session


01-May-2009 13:32:42 - Starting Session


01-May-2009 13:32:43 - There are 2 record(s) to be imported.


01-May-2009 13:32:44 - Importing record 1


01-May-2009 13:32:44 -   creating package record: 1


01-May-2009 13:32:44 - Importing record 2


01-May-2009 13:32:44 -   creating package record: 1


01-May-2009 13:32:44 - Processed 2 record(s).

Importing from sm-worldship.xml

Importing record 1

  creating package record: 1

Importing record 2

  creating package record: 1

Processed 2 record(s).
I tried one test order. It has 2 packages: 14 X 14 X 10 8.69 lbs and 12 X 9 X 6 25.13 lbs

It looks like something is just not lined up.
#9
General / Re: Package Dimensions to UPS
April 29, 2009, 07:25:59 AM
David,
I have installed version 1.3.2.3 a couple of days ago and I just can't get the UPS interface to work. I had an old version of WorldShip on disk and tried the ODBC way. After 3 tries and some creative mapping I got it to work, then I found this post. Does the newer versions of the SM send dimension info to WorldShip using the XML format?
I have tried it and I get this:
Dimensions and Dim Wt cannot be imported, Dimensions will be cleared

We do a lot of odd size boxes, if the system can't do this it would be a deal breaker for us too.
Thanks,
Harry.