Last night we starting getting an error message from all 4 stores saying that "Yahoo is returning invalid XML files". SM tries to download orders, but cannot complete the task.
I upgraded SM to the latest beta version this morning per your email, but the problem persists.
We are unable to download or process orders at this point. How can I fix this?
Michele,
Glad we were able to get this worked out in our phone call. For the benefit of other users, remedies for this issue are discussed in this FAQ:
http://www.thesupermanager.com/forum/index.php/topic,1059.0.html
In your particular case, it was the "compatability mode" that was the issue. That article says how to fix that issue and others that can give this error.
Thanks,
David