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Several times a week when I run SuperManager I will get a pre-authorization required message on one or more orders. When I look at the orders there is a one cent difference between the authorized amount and the order total. When I reduce the shipping charges by one cent to balance the totals, I am able to charge the order.

Losing a penny once in awhile is not an issue. Having to take the extra time to review and fix this is an issue.

"Sale already scheduled for requested orders"

Have 11 orders that when selected for charging show the above message. These orders continue to show after closing and opening the program. On the Yahoo store they show as processed, but will not clear from SM. New orders load after these and will process.

I can probably clear these by deleting them, but want to make sure that's okay.

Is there a way to set up the program to automatically run itself everyday? Log in to the store,
get new orders, charge them, log off, at a set time every day?

Thanks. Questions:

1) Why does it take up to five minutes to get the orders from Yahoo?

2) Why is there a difference in the number of new orders counted vs the number of orders actually displayed for processing? For example, the program said there were 39 new orders, but after processing there were only eight shown. But when I check the orders, they are all marked paid.

The first two times I used this program (I converted from Order Manager) it worked perfectly.
Since then the program first says it is logging on to the Yahoo store, the checks order status multiple times. Finally it will say there are XX orders, but show only X orders. Once I select all and charge, it runs the charge routine and one by one the orders are processed.

But, after that it continues to log on and check order status over and over  until I finally cancel the program. When I close the program it says some kind of error occurred.

When I check the orders in Yahoo, they are charged.

Any advice is appreciated.