Having problems with the SuperManager auto download of orders?
Here's a quick workaround to get orders downloaded so that you can continue working until the problem is solved...
1. Log into your Yahoo! Store Manager and click the "Orders" link under the "Process" section.
2. Locate the "Export" button on the Yahoo! Order Manager page and then enter the range of orders that you would like to download and import. If you do not have an "Export" button, then see this post about how to import orders from a Merchant Starter store: http://www.thesupermanager.com/forum/index.php/topic,45.0.html
3. Change the "Format" Dropdown from the default "MS Excel" to "XML"
4. Next, click the "Export" button and then click "File->Save As" and save the "Orderlist.xml" file to a friendly location on your computer (desktop, my documents, etc.)
5. In the SuperManager, click "File->Import->Orders->Orders XML" and then browse and select the "Orderlist.xml" file that you saved in step 4.
6. Your new orders should be imported in the Supermanager and you can print invoices and continue processing as normal.