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Topics - EBanks

#1
Bug Reports / Can't charge manual orders
January 05, 2023, 09:08:09 AM
I can no longer charge manual orders.  This is the text of a post I made in the General section earlier.


December 14, 2022, 03:45:39 PM
Yesterday I restarted my Computer to apply updates and after that I could not auth or charge a manual order (maybe before that also but did not have any). This morning I could not download orders from my Yahoo store. After some research I had a value in the Key field of my store settings. This value had been there from the beginning of our use of Super Manager. The research showed that the Key field should possibly be blank. I deleted the value and was able to download my orders. I think Turbify must have changed something to cause this to suddenly not work. I have not yet tried to charge a manual order as I do not have one. I post this to possibly help someone else that might have and issue.

Thanks
Ed   
#2
General / WinInet error 12038
December 14, 2022, 07:45:39 AM
Yesterday I restarted my Computer to apply updates and after that I could not auth or charge a manual order (maybe before that also but did not have any). This morning I could not download orders from my Yahoo store. After some research I had a value in the Key field of my store settings. This value had been there from the beginning of our use of Super Manager. The research showed that the Key field should possibly be blank. I deleted the value and was able to download my orders. I think Turbify must have changed something to cause this to suddenly not work. I have not yet tried to charge a manual order as I do not have one. I post this to possibly help someone else that might have and issue.

Thanks
Ed   
#3
General / WinInet error 12002
October 24, 2019, 11:15:28 AM
When completing the sale of an order I receive "WinInet  error12002: The operation has timed out" after clicking sell.  The credit card is charged as we can find out by looking in our Merchant services. Super Manager is not updated nor is the online order.  We are running version 2.0.4.5
Yesterday everything worked fine.
#4
This not a high priority but it would be nice if when an entire order is canceled if the shipping amount would go to zero along with the rest of the order. Currently you must do this manually, which is ok if only 1 item on the order is canceled.
#5
General / Update Error
September 28, 2018, 10:09:31 AM
Can't update. awhile back I updated to version 2.0.0.1 and now I get the following attached error when checking for new updates.

#6
Processing manual payment with SM, AAbacco/Yahoo, PayPal. When Trying to do a manual Credit Card Auth/charge the line at the bottom of the window shows "Logging in to Yahoo to process transaction"  and after a few seconds the line go blank and nothing is processed. I feel some thing has changed with Aabacco but can't figure out what. one day it worked fine and the next it didn't. This started about 3 weeks ago and I now have to go into the online store to process manual transactions. When this started I checked for updates and am now at 1.9.7.0 of SM.
#7
Can't update to cart Luminate. I get the following error

Unable to sign out different user. Please go to Luminate and sign out as the different user and try again.

I just recently updated to version 1.9.4.8
#8
General / PayPal Paments Pro integration
March 03, 2017, 07:08:23 AM
We are trying to change our credit card processing from Citibank (name has changed now) to use PayPal Payments Pro and we are having a problem with charging cards through Super Manager
#9
Can't process Manual Credit Card transaction through SM.  Started yesterday, I get this error message  "Luminate returned error 'cannot connect to server. Please try again in a few minutes'"
I can enter the information on the web page and process the card that way but it will not work using SM.  I am also using API transfer.
Using SM version 1.8.1.0