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Messages - lcogan

#1
Hi David,

Here is a small sample of SKUS and their  Billing Units. Instead of importing sales receipts with SKU's on them, we want to be able to import the billing unit and count.

Item   Billing Unit
A1236   C  1x10
A1250   C  1x10 RED
AC2911BDG-B1x36   C  1x36
AC3439XSG-B1x36   C  1x36 RED
AC5979BDG-B2x10   C  2x10
AC1250XSG-B2x10   C  2x10 RED
AC6821BDG-B2x6   C  2x6
A4183XSG-B4x2   C  4x2 RED
ACQ4998XSB-B8x2   C  8x2 RED
ACQ4185OCB-B1x10   C  SQ 1x10
ACQ5194XSG-B1x10   C  SQ 1x10 RED
ACQ5025OCB-B2x6   C  SQ 2x6
ACQ4954OCB-B3x4   C  SQ 3x4
ACQ4626XSB-B3x4   C  SQ 3x4 RED
B1049   C Box 12x1
B0469   C Box 12x1 RED
#2
Hi David,

We are simplifying our QuickBooks postings. We have  values that we refer to as Billing Units for each product. Instead of posting individual SKU's to QuickBooks, we have started posting billing unit totals, and I'm hoping we can set up SuperManager to work this way for us.

Is it possible for me to  these Billing Unit values to the products, and then import orders as a conglomeration of Billing Unit counts instead of a conglomeration of SKU counts?
#3
Thank you, that does the trick for now. Thank you for your  with this!
#4
Hi David,

It's *kind* of working. The PayMethod format is giving me weird values, and the PayPal payments are showing a Pay Method of NULL. I did an Update from Store Manager for the 17th and 18th. I've attached a screenshot to show the values. Can we fix this with mapping?

#5
David, is there a resolution for this yet? We've installed the latest update, but our orders are still coming into SuperManager as Credit Card, and not the specific credit card type.
#6
We recently changed our credit card processor on our website from PayPal to NMI. All of the credit card orders coming into SuperManager just have Credit Card as the payment type, rather than the credit card type (Visa, MC, etc). Is this a setting we need to fix in SuperManager, or is it a limitation of our processor?
#7
QuickBooks / Re: Google Shopping
January 28, 2020, 01:34:27 PM
Hello David,

I need to set up a second Google store, and for the life of me I cannot determine how I got the toke for the first store. Is there any documentation on the setup for Google that covers this?

Lori
#8
David,

Yahoo never does update the transaction id. It continues to show "Amazon Payments Number Temporarily Unavailable".

I've emailed our Yahoo account manager to see if this can be resolved on their end.
#9
Next to Payment it says Amazon Payments Number Temporarily Unavailable. The Merchant Notes indicate that the payment is captured and provides a transaction ID. In comparing this to older orders that processed correctly, they are identical.

I was wrong in saying that an update from store manager doesn't change anything. It does mark some of the orders as shipped, but it doesn't change anything in regards to the payment.

SuperManager does show the Amazon Auth in the payment events, and Super Manager does have the Amazon payments transaction ID. But the orders are not showing as paid.
#10
On/about November 5th, we noticed that the Amazon Payments are not posting to Super Manager. The orders come in, but they are in an Open status. Doing an Update from Store Manager doesn't change anything.

We are running the most current version of SM.
#11
QuickBooks / Re: Google Shopping
November 14, 2019, 12:41:46 PM
Thanks David. This is a workable solution.

I'm very appreciative that you have added this functionality.
#12
QuickBooks / Re: Google Shopping
November 13, 2019, 04:15:59 PM
I was able to do the setup and import orders, but they are not importing with the Google order numbers. What setting do I need to change to have the Google order numbers come in as the order numbers?
#13
QuickBooks / Re: Google Shopping
November 13, 2019, 03:41:34 PM
David,

I'm glad to hear that! Is there any documentation on how to set it up please?
#14
QuickBooks / Google Shopping
November 07, 2019, 09:20:01 AM
We recently started selling on Google Shopping. Is there an integration for this in the future?
#15
Other Software / Manual import of Amazon orders
December 16, 2016, 01:46:16 PM
Is it possible to download order reports from Amazon and import them into SM? We simply have too many orders at this time of year to download. I tried setting up an import following the Amazon.com Orders import format, but when I try to import the orders, it crashes, saying an unknown order has occurred and SuperManager was forced to close.