SuperManager User Forum

Importing and Exporting => Other Software => Topic started by: Uncbuck on October 27, 2014, 01:41:51 PM

Title: X-Cart unable to Get orders
Post by: Uncbuck on October 27, 2014, 01:41:51 PM
Unable to Get orders from X-Cart

Error if i try to get orders (first - last)
-Unable to retrieve downloaded file (1007)-


Error if i enter order numbers to get
-Orders #### - #### Out of Available Range 1 - 0-

Any help on this would be great, thanks




Title: Re: X-Cart unable to Get orders
Post by: David Johns on October 27, 2014, 03:14:41 PM
Uncbuck,

Sorry you are having problems.  I  you have installed the scripts along with your X-cart instance?  Are you running X-cart 4 or 5?

Thanks,
David
Title: Re: X-Cart unable to Get orders
Post by: Uncbuck on October 28, 2014, 09:41:39 AM
Hi David,

Yes installed both files under Admin folder

Running X-cart 4.4.5

When i hit ctrl+shift+e  it opens my login for x-cart

Thanks,
Mark
Title: Re: X-Cart unable to Get orders
Post by: David Johns on October 29, 2014, 09:00:02 PM
Mark,
I sent you an email early yesterday about resolving this using remote .  If you just haven't gotten to it, that's fine.  I just wanted to make sure you got it.  If not, please email me at info@thesupermanager.com.

Thanks,
David