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"Unable to retrieve downloaded file (1003)." Our Supermanager is down. Cryptonite in the system?

This error occurred suddenly yesterday afternoon on all of our Super Manager terminals using beta ver 1.4.7.1 with Yahoo Store. SM recognizes that there are new orders, momentarily displays the typical "downloading orders 123 - 124", but then fails to complete the operation. Windows XP Pro had 10+ updates yesterday morning; our failure occurred some hours after that. We are still out of business with this system failure and need to get Supermanager going again asap please help!

I have already tried all firewall options: added SuperManager.exe to the exception list, as well as turning it off and on again, reboot and the like. I really do not want to start uninstalling yesterday's updates one by one in hopes of finding the offender.

Doug White - DC Merchant Services

We are using SuperManager beta version 1.4.6.0. Today we have noticed a bug. When we try to change the status of orders from the View Orders page the system crashes and shuts down. We have been using this function for the past year with no problem.

We maintain contact records for marketing and would like to see an option under the View menu for Customers, a little like a mini contact manager within Supermanager, at least allowing for export of customer contact info to a csv file.

All we really need is the customer's Contact Name, Company Name, and Email Address.

Ultimately, an email marketing interface with the ability to save templates and record campaigns would be cool, but we just want to mine the customer data (without payment info!!!) in text format.

If we export from Yahoo to csv, then we miss the manually entered customers, and must ad them each on by one. If we could export customer data from SM, we would be able to get all customers at once.