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Messages - qbsrox

#1
QuickBooks / Re: 5-lines block error.
November 08, 2017, 07:44:11 AM
I'm getting these messages as well; when I look at the orders most are coming down from the cart with 6 lines.  At first I thought it was only International orders; but it happens on others here and there as well.  The orders come in to QuickBooks ok and since we don't ship from there the addresses seem fine.  I've not taken the time to compare every line since it's working - probably should though :-)
#2
Anyone using QuickBooks 2017 should hold off installing the newest update ... R5.  You may or may not have any issues; however, it's not worth taking the chance if you haven't already installed it.

Here's an article with the details:  https://www.accountexnetwork.com/blog/2017/04/quickbooks-2017-r5-problems/ 

To see what release you are running; with QBs open press F2.  This will open a dialog box that tells you what version, maintenance release, etc. - look at the top left-hand corner of the screen to see version year and maintenance release.

If you have any questions, please let me know.
#3
QuickBooks / Re: Quickbooks Online Version
February 03, 2016, 06:55:18 AM
There are more and more people going to QuickBooks Online these days (as Intuit is really pushing it); I think this would be a great addition to SuperManager!
#4
QuickBooks / Re: QuickBooks 2015 - Beware
September 29, 2014, 08:42:39 AM
David,

You are very welcome :-)
#5
QuickBooks / QuickBooks 2015 - Beware
September 28, 2014, 03:17:32 PM
For anyone who has purchased QuickBooks 2015, or Enterprise 15 - or if you are thinking about it - I wouldn't recommend installing it just yet.  As usual it's very buggy (Intuit needs to be up to R3 or R4 before you want to ever install/upgrade if possible); and if you use their merchant services or IPN (Intuit Payment Network) - it's NOT available in 2015.  There is supposed to be a replacement at some point - but they REALLY dropped the ball on this one.

In addition, I'm getting reports of connection issues with 3rd party programs (not sure about SM yet; I haven't had a chance to check it ... but while it might work for me others may still have issues) - so just stick it on a shelf for the next few months :-)

Also - when you do upgrade - NEVER upgrade the live file!  Always create a back-up and upgrade that one; this way if something goes wrong you won't be down.
#6
QuickBooks / Re: QuickBooks 2013 R7 Bug
July 01, 2013, 03:49:45 PM
Good News .... R8 is out for QuickBooks 2013.  I would wait a few days before I would recommend installing it; but in preliminary tests it seems to have fixed the various issues.
#7
QuickBooks / QuickBooks 2013 R7 Bug
June 12, 2013, 09:16:44 AM
Anyone using QuickBooks 2013 should stay away from the recent R7 update that was recently rolled out, as it's caused a huge problem with 3rd party program connections.  There are several great blog posts that document this in great detail; I would suggest starting with this one:  http://www.sleeter.com/blog/2013/06/quickbooks-2013-r7-bug-still-a-problem/ 

The critical fix that was released by Intuit has not resolved the problems for many users, so you may have to reinstall your program completely if you are affected and can't wait.

This is an Intuit problem - not a SuperManager issue.  Intuit is working hard to resolve this.
#8
Hi Guys,

Yahoo store owners recently received an alert on  'Order Processor Role and Batch Review Changes' and I was wondering how it will affect SM users.  Will it affect them?  What should they do or look out for?

Thanks in advance!
#9
Do you need to track customers based on store?  If so you could consider appending something to the front of the order numbers. Or if the come from different sources there bight be another option.

Good luck,
Rox
#10
Just curious - what ended up being the culprit?

Thanks.
#11
QuickBooks / QB's 2012
November 21, 2011, 01:41:44 PM
Hi All,

I just wanted to make a quick post to let you know that SuperManager works QuickBooks 2012 & Enterprise 12; nothing has changed with the interface this year.

However I wouldn't recommend installing 2012 quite yet - there have been a number of issues so far.  For those of you on Enterprise you would have received 12 several weeks ago, so if it's still sitting on the shelf ... leave it there if possible :-)

Happy Thanksgiving to everyone!
#12
General / Re: Unable to retrieve downloaded file (1003)
October 16, 2011, 01:49:54 PM
I've been unable to get Vista or Win 7 to work, even after the change.
#13
If you want reports that show your sales for the website vs. your store (or whatever), use Classes in QuickBooks.  You can set the Class in SuperManager so all your transactions will be coded correctly, this allows you to pull a P&L by Class.

As David mentioned, the setting in SM is used if SM has to create a new item in QuickBooks - it will link them to the Income & COGS account you saved in your settings.  Hopefully Classes will help you.
#14
Hi there,

I am just curious, why would you want to export out of QB to SM?  Normally QBs is the main db. 

Thanks!
#15
It's actually good to know it's not just me - I was beginning to think I was nuts :-)