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I just downloaded and installed the latest version 2.1.5.9, as I should have done before I posted and it seems to have resolved my problem.

Ed

David, please check. I'm not sure if this applies though, but is about when my problems started.

Ed

I can no longer charge manual orders.  This is the text of a post I made in the General section earlier.


December 14, 2022, 03:45:39 PM
Yesterday I restarted my Computer to apply updates and after that I could not auth or charge a manual order (maybe before that also but did not have any). This morning I could not download orders from my Yahoo store. After some research I had a value in the Key field of my store settings. This value had been there from the beginning of our use of Super Manager. The research showed that the Key field should possibly be blank. I deleted the value and was able to download my orders. I think Turbify must have changed something to cause this to suddenly not work. I have not yet tried to charge a manual order as I do not have one. I post this to possibly help someone else that might have and issue.

Thanks
Ed   

Yesterday I restarted my Computer to apply updates and after that I could not auth or charge a manual order (maybe before that also but did not have any). This morning I could not download orders from my Yahoo store. After some research I had a value in the Key field of my store settings. This value had been there from the beginning of our use of Super Manager. The research showed that the Key field should possibly be blank. I deleted the value and was able to download my orders. I think Turbify must have changed something to cause this to suddenly not work. I have not yet tried to charge a manual order as I do not have one. I post this to possibly help someone else that might have and issue.

Thanks
Ed   

Okay, it's working today. I guess you were right again. Thanks for you quick responses. We can close this now.

Yes it is. I tried another one. At the present time I only have one more order to charge. Maybe I should just wait until tomorrow and see what happens.
What do you think?

When completing the sale of an order I receive "WinInet  error12002: The operation has timed out" after clicking sell.  The credit card is charged as we can find out by looking in our Merchant services. Super Manager is not updated nor is the online order.  We are running version 2.0.4.5
Yesterday everything worked fine.

This not a high priority but it would be nice if when an entire order is canceled if the shipping amount would go to zero along with the rest of the order. Currently you must do this manually, which is ok if only 1 item on the order is canceled.

Thanks, it worked fine this time.

Can't update. awhile back I updated to version 2.0.0.1 and now I get the following attached error when checking for new updates.

Disregard the last 2 posts, everything seems to be working now. No idea what the cause was.

After updating I also get this error when trying to load new orders

I have updated to 1.9.8.4 and have the problem again before and after updating. Even the work around did/does not work. Everything worked yesterday.

David, the work around did work for me, but I hope I don't have to do this for every manual transaction I need to process.  This was also not an intermittent problem for me.  This also seem to correct another issue I was having with update to the cart, which always came back with an error say "invalid store ID".

Processing manual payment with SM, AAbacco/Yahoo, PayPal. When Trying to do a manual Credit Card Auth/charge the line at the bottom of the window shows "Logging in to Yahoo to process transaction"  and after a few seconds the line go blank and nothing is processed. I feel some thing has changed with Aabacco but can't figure out what. one day it worked fine and the next it didn't. This started about 3 weeks ago and I now have to go into the online store to process manual transactions. When this started I checked for updates and am now at 1.9.7.0 of SM.