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SuperManager User Forum

Importing and Exporting => Other Software => Topic started by: normyoshida on March 04, 2018, 05:30:38 PM

Title: SM unable to download from Americart, Americommerce, SparkPay
Post by: normyoshida on March 04, 2018, 05:30:38 PM
SM stopped being able to download.  I get a huge throttling number (see attachment).  Worked fine until this week.  Please advise. 

Norman Yoshida
normyoshida@hankodesigns.com
Title: Re: SM unable to download from Americart, Americommerce, SparkPay
Post by: David Johns on March 05, 2018, 04:38:19 AM
Norman,

Sorry you are running into problems.  We have other users for whom it is still working correctly.  I'm guessing there is something specific about your account and/or a particular order that SuperManager is not handling well.  Can you send your SuperManager smg file to us for us to test it out in debug and see what is going wrong?  If so, please zip the file before sending it.

Thanks,
David
Title: Re: SM unable to download from Americart, Americommerce, SparkPay
Post by: normyoshida on March 06, 2018, 02:32:17 PM
David get this message (see attached).  Get it alot.  Never saw it before.  Have to do a force close.

Norman
Title: Re: SM unable to download from Americart, Americommerce, SparkPay
Post by: David Johns on March 06, 2018, 08:33:07 PM
Norman,

I figured out the problem.  SparkPay was messing up some of their response headers.  I put provisions into SuperManager to get around it.  Update to the latest release and it should work.

Thanks,
David
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