SuperManager User Forum

Main Category => General => Topic started by: EBanks on October 24, 2019, 11:15:28 AM

Title: WinInet error 12002
Post by: EBanks on October 24, 2019, 11:15:28 AM
When completing the sale of an order I receive "WinInet  error12002: The operation has timed out" after clicking sell.  The credit card is charged as we can find out by looking in our Merchant services. Super Manager is not updated nor is the online order.  We are running version 2.0.4.5
Yesterday everything worked fine.
Title: Re: WinInet error 12002
Post by: David Johns on October 24, 2019, 01:27:58 PM
Ed,

Sorry, we are experiencing server issues at the moment, making the check for updates function not work properly. We're working with our hosting company on that.

As for the WinInet error, that sounds like a Yahoo API server issue. Is it still giving you that problem?

Thanks,
David
Title: Re: WinInet error 12002
Post by: EBanks on October 24, 2019, 01:45:10 PM
Yes it is. I tried another one. At the present time I only have one more order to charge. Maybe I should just wait until tomorrow and see what happens.
What do you think?
Title: Re: WinInet error 12002
Post by: David Johns on October 24, 2019, 02:18:10 PM
Ed,

We just heard from another customer that they received confirmation that the Yahoo order management APIs are currently down. I haven't seen these types of outages last more than a day. Hopefully that will be the case here.

Thanks,
David
Title: Re: WinInet error 12002
Post by: EBanks on October 25, 2019, 07:30:16 AM
Okay, it's working today. I guess you were right again. Thanks for you quick responses. We can close this now.