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SuperManager User Forum

Main Category => Program Setup => Topic started by: finnstyle on February 04, 2009, 01:07:31 PM

Title: Transferring Same Billing/Shipping Addresses to QB
Post by: finnstyle on February 04, 2009, 01:07:31 PM
Hello,

When a customer selects the box for same billing/shipping address, SM does not transfer the billing address to QB- just the person's name. Is there a special setting in SM to have the billing address transfer properly?

Thanks,

Courtney
Finnstyle
Title: Re: Transferring Same Billing/Shipping Addresses to QB
Post by: David Johns on February 06, 2009, 03:16:16 AM
Courtney,

How is this flag implemented in your cart?  Apparently Yahoo does not send this information to SuperManager in the XML file, unless it is a custom address field.

Thanks,
David
Title: Re: Transferring Same Billing/Shipping Addresses to QB
Post by: qbsrox on February 11, 2009, 04:30:13 PM
I noticed this too the other day on a new set-up, but it used to bring in all of the customer bill to/ship to information.  Possibly a change in Yahoo recently?
Title: Re: Transferring Same Billing/Shipping Addresses to QB
Post by: David Johns on February 11, 2009, 04:41:01 PM
That could be.  Evidently they are (no longer) exporting the two addresses when they are supposed to be the same.
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