Search

David,

I've downloaded the new version and I get the exact same error.

Thanks,
Andy Nadler
www.GnomeFrenzy.com
www.UltimateSportsDecor.com

I'm having a few errors with our Amazon FBA integration.

First, I have an order that was imported from Amazon with a Date of Dec. 31 2010.  This is clearly not correct.

Also, now we keep getting the following message: 
"Error downloading orders - Invalid fulfillment report.  If this behavior persists please contact SuperManager support."

This has been occuring for since Jan 1.

Thanks,
Andy Nadler
www.GnomeFrenzy.com
www.UltimateSportsDecor.com

So, I ended up doing the un-install and reinstall.  I didn't install the updates that Quickbooks suggested and SuperManager was then able to connect to Quickbooks with no problems. 

As a test, I then installed the suggested updates from Quickbooks and  once again, SuperManager wasn't able to connect to Quickbooks.  So, it's pretty clear that there is something in the 2008 Quickbooks update the causes SuperManager to not be able to connect to it.

So, my current solution was to un-install/reinstall Quickbooks again and NOT install the Quickbooks updates.

Are you all able to figure out what causes this?

Andy Nadler
www.GnomeFrenzy.com
www.UltimateSportsDecor.com

I am using QB 2008.  I can open QB without any problems and only get the error when I do the XML Exchange.  I have uninstalled QB and am going to re-install to see if this works.

Hello,

I've been using SuperManager for quite a while now and all of a sudden, when I do an XML exchange to Quickbooks, I get the error message:

Error connecting to quickbooks: 0X80040408 Could not start Quickbooks

I did a re-install of the 2 file required in the setup manual.  I have Quickbooks open when I run the XML Exchange.  One day it just stopped working.

Can you please help me figure out what happend?

Thanks,
Andy Nadler
www.GnomeFrenzy.com
www.UltimateSportsDecor.com

How does Super Manger work with Yahoo store? Will it set items in the Yahoo store to not in stock if the item is out of stock?

Thanks

David,

Thanks for the link. Each time I receive new inventory, I would need to upload a new spreadsheet and update the inventory level in Super Manager? Would I be able to use this with Amazon fulfillment? I would want this to decrease the inventory when Amazon fulfills an order.

Thanks,
Tony

I wanted to know how to use Super Manager in regards to inventory management. We want to utilize this tool to the fullest and I just don?t know the proper steps to take to get this setup for us.

Thanks,
Tony

David,

These classes are set up in QB already and I have been using them in other parts of the books.  I simply Copy/Pasted them into my Supermanager setting from QB and this is the messages that I get.

Thanks,
Andy 

I am trying to set up my SuperManager to export orders with the proper classes into QB.  I have the classes set up in the parent:child format in QB.

In SuperManager, I went into Store Settings --> Accounting Export tab

I set the Quickbooks Transaction Class to <parent>:<child> for the class I want.
I set the Quickbooks Line Item Class to <parent>:<child> for the class I want.

When I do my XML Exchange into QB, I get the following error and I can't seem to figure out if I'm doing something wrong or if this just doesn't work.   Is there a character limit on the class names?

**note that I substituted the actual class name for <parent>:<child> for the purposes of the message**

'<parent>:<child>' does not exist and an attempt to add it failed - Error adding class '<parent>:<child>': There was an error when storing "<parent>:<child>" in the "class name" field.  QuickBooks error message: Names in this list cannot contain a colon. The colon is a special character used to indicate a parent/child relationship.

Thanks for your help.

Andy