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September 17, 2019, 05:06:36 PM
: SMF - Just Installed

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Messages - Linda Satterfield

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General / Cannot charge orders or export tracking to store
« on: October 05, 2018, 10:20:06 AM »
yesterday I could not get tracking to upload to the Yahoo store orders.  This morning I checked and installed the update.  Now when trying to charge an order it says "You have not yet filled in your PayPal login, password and/or API signature.  Please entger these in your account seettings and execute the transaction again.  It is crunch time to charge and ship for today and I am stuck!  lindag@earplugstore.com

Other Software / capturing paypal money
« on: August 24, 2015, 12:50:09 PM »
Our store is set up so that credit card orders received are only authorized but not charged at the time the order is received and we charge the open ones in paypal when we process every day.  Our paypal orders are set up to automatically capture the funds at the receipt of the order.  We would like to not have the funds captured upon receipt.  If we do this, is there a way to capture paypal funds in SuperManager for an order? 

Other Software / Re: Reauthorizing of order
« on: August 20, 2015, 07:02:24 AM »
I had an order this morning where the authorization was reversed in the store and the order was changed.  I tried authorizing for the new amount to charge in S/M.  It tells me to enter the amount, which I did and hit ok.  After that, at the bottom left of screen it tells me it is logging in to the store to process transaction, but then... Nothing.  I waited five minutes and tried again and on the third time it finally authorized and gave me a code.  And the charge showed up in the store which was the second issue I was having with reauths.  Thanks, I think this problem is resolved!

Other Software / Reauthorizing of order
« on: August 13, 2015, 08:58:02 AM »
Since we made the switch to API to accommodate the changes made recently in Yahoo! I am unable to reauthorize and charge an order inside Supermanager.  Is there any fix for this yet?

I am having the same problem with the gift message template.  The gift message is not printing out.  I used the bill_custom[GiftMessage]bill_custom[Gift-Message] and replaced the order_gift_message in the template we use and it did not help.  Is this something to do with the switch to API recently?  Suggestions? 

General / Update tracking to Store Manager
« on: July 24, 2015, 01:50:50 PM »
Update to Store Manager - tracking
After the Yahoo! update last night, I updated S/M and began using the Yahoo! API store Type for it to work, however, this afternoon after importing the tracking for the orders I cannot update to the store manager.  I get the same message as i received before of an invalid store id.

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