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October 22, 2017, 04:05:48 PM
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Messages - David Johns

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1
Email Templates / Order Completed Email with Transaction History
« on: October 16, 2017, 04:27:26 PM »
To:
Code: [Select]
order_email
Subject:
Code: [Select]
Your company_name order is completed
Body:
Code: [Select]
<html>

<head>
<title>Order Details</title>

</head>

<body>
<p style="font-size: 10pt; font-family: Arial;"><img border="0" src="company_website/images/logo.jpg" width="740"></p>
<table width="740">
  <tr>
    <td>
<p class="comments" style="font-size: 10pt; font-family: Arial; font-weight: normal; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 10px 0px 0px;" align="left">bill_first_name,</p>
<p class="comments" style="font-size: 10pt; font-family: Arial; font-weight: normal; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 10px 0px 0px;" align="left">Thank you for your company_name order! Below is your transaction history.</p>
    </td>
  </tr>
</table>
<p class="spacer" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 5px 0px;" align="left">&nbsp;</p>
<div align="left">
<table border="0" cellspacing="0" width="740" bordercolor="#000000" cellpadding="4" id="Table3">
  <thead style="display: table-header-group;">
  <tr>
    <td width="85" valign="middle" style="border: 1 solid;" height="20"><p class="itemLabels" style="font-size: 10pt; font-family: Arial; font-weight: bold; word-spacing: 0px; text-transform: uppercase; text-indent: 0px; line-height: 100%; text-align: center; margin: 0px;" align="center">Qty</p></td>
    <td width="455" valign="middle" style="border-right-width: 1px; border-right-style: solid; border-top-width: 1px; border-top-style: solid; border-bottom-width: 1px; border-bottom-style: solid;" height="20"><p class="itemLabels" style="font-size: 10pt; font-family: Arial; font-weight: bold; word-spacing: 0px; text-transform: uppercase; text-indent: 0px; line-height: 100%; text-align: center; margin: 0px;" align="center">Item Description</p></td>
    <td width="100" valign="middle" style="border-right-width: 1px; border-right-style: solid; border-top-width: 1px; border-top-style: solid; border-bottom-width: 1px; border-bottom-style: solid;" height="20"><p class="itemLabels" style="font-size: 10pt; font-family: Arial; font-weight: bold; word-spacing: 0px; text-transform: uppercase; text-indent: 0px; line-height: 100%; text-align: center; margin: 0px;" align="center">Price</p></td>
    <td width="100" valign="middle" style="border-right-width: 1px; border-right-style: solid; border-top-width: 1px; border-top-style: solid; border-bottom-width: 1px; border-bottom-style: solid;" height="20"><p class="itemLabels" style="font-size: 10pt; font-family: Arial; font-weight: bold; word-spacing: 0px; text-transform: uppercase; text-indent: 0px; line-height: 100%; text-align: center; margin: 0px;" align="center">Ext. Price</p></td>
  </tr>
  </thead>
  <tr>
    <td width="85" valign="TOP" height="24" style="border-left-width: 1px; border-left-style: solid; border-right-width: 1px; border-right-style: solid;" align="center"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;">item_quantity</p></td>
    <td width="455" valign="TOP" height="24" style="border-right-width: 1px; border-right-style: solid;" align="left"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;">item_description item_options</p></td>
    <td width="100" valign="TOP" height="24" style="border-right-width: 1px; border-right-style: solid;" align="center"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px; text-align:right">item_price</p></td>
    <td width="100" valign="TOP" height="24" style="border-right-width: 1px; border-right-style: solid;" align="center"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px; text-align:right">item_ext_price</p></td>
  </tr>
  <tr>
    <td width="85" style="border-left-width: 1px; border-left-style: solid; border-right-width: 1px; border-right-style: solid; border-bottom-width: 1px; border-bottom-style: solid;"><p class="tableSpacer" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 0px;" align="left">&nbsp;</p></td>
    <td width="455" style="border-right-width: 1px; border-right-style: solid; border-bottom-width: 1px; border-bottom-style: solid;"><p class="tableSpacer" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 0px;" align="left">&nbsp;</p></td>
    <td width="100" style="border-right-width: 1px; border-right-style: solid; border-bottom-width: 1px; border-bottom-style: solid;"><p class="tableSpacer" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 0px;" align="left">&nbsp;</p></td>
    <td width="100" style="border-right-width: 1px; border-right-style: solid; border-bottom-width: 1px; border-bottom-style: solid;"><p class="tableSpacer" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 0px;" align="left">&nbsp;</p></td>
  </tr>
  <tr>
    <td width="640" style="border-right-width: 1px; border-right-style: solid;" colspan="3"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">total_name</p></td>
    <td width="100" style="border-right-width: 1px; border-right-style: solid;"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">total_amount</p></td>
  </tr>
  <tr>
    <td width="640" style="border-right-width: 1px; border-right-style: solid;" colspan="3"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">payment_type</p></td>
    <td width="100" style="border-right-width: 1px; border-right-style: solid;"><p class="item" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">payment_amount</p></td>
  </tr>
  <tr>
    <td width="640" style="border-right-width: 1px; border-right-style: solid;" colspan="3"><p class="item" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">&nbsp;</p></td>
    <td width="100" style="border-right-width: 1px; border-right-style: solid; border-bottom-width: 1px; border-bottom-style: solid;"><p class="item" style="font-size: 4pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; margin: 0px;" align="right">&nbsp;</p></td>
  </tr>
  </table>
</div>
<p class="spacer" style="font-size: 10pt; font-family: Arial; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 5px 0px;" align="left">&nbsp;</p>
<p class="comments" style="font-size: 10pt; font-family: Arial; font-weight: normal; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 10px 0px 0px;" align="left">Please contact us if there are any problems or questions.</p>
<p class="comments" style="font-size: 10pt; font-family: Arial; font-weight: normal; word-spacing: 0px; text-indent: 0px; line-height: 100%; text-align: left; margin: 10px 0px 0px;" align="left"><b>company_name</b><br>
<br>
<a href="mailto:company_email">company_email</a><br>
<a href="company_website">company_website</a></p>
</body>
</html>

You'll need to make sure your company website is listed with the http:// prefix in your store settings and put the header you want to appear at the top of the email at /images/logo.jpg relative path from your root web directory.

2
Unfortunately this is a known issue with the Yahoo Store API.  SuperWare has discussed this shortcoming with them and they have it on their list of things to address, but have not fixed it as of yet.  There is, however, a workaround using custom fields:

  • Go to your Yahoo Store manager and click on the "Checkout & Registration Manager" link
  • On the checkout & registration manager, click the "Global Settings" link
  • Select the "Checkout Settings" tab
  • Under "Gift Options", choose "Disable"
  • Click "Save"
  • Go back to the "Checkout & Registration Manager" and click the "Page Configuration" link
  • Click on the "Secure Checkout" part of the "Order" Configuration
  • Go down to the "Page Sections” section and click the radio button next to "Other Information" and click the "Add" button
  • For "Field Display Name" enter "Gift-wrap"
  • For "Field Name Visibility" choose "Display Field Name in Checkout"
  • For "Display This Field" choose "At the Bottom of this Section"
  • For "Field Type" choose "Check Box"
  • Click "Next"
  • After Adding that field, repeat the process for adding the gift message the same, except enter "Gift-message" for the name and "Input Field" for the field type.

After setting up these custom fields, future orders should import into SuperManager with the Gift Message populated.

3
Joe,

We did finally incorporate this into some other changes we were making in this area.  Email windows should now remember the size you changed them to and consistently show up that way.

4
Fixed Bugs / Re: Can't update to cart - Luminate
« on: September 06, 2017, 07:48:56 PM »
We've just released beta 1.9.5.2 to address these new changes.  Please update and try it out.  Let us know how it is working for you!

Thanks,
David

5
Fixed Bugs / Re: Can't update to cart - Luminate
« on: September 01, 2017, 11:28:57 AM »
Please update to the latest beta. We've updated it recently to work with Aabaco's recent changes.

6
Import Formats / Miva Merchant Orders
« on: July 06, 2017, 05:13:30 AM »
Use the attached smx file to add an Miva Merchant tab delimited format.

7
Fixed Bugs / Re: SM crashes
« on: June 15, 2017, 03:35:46 AM »
These issues have been addressed in version 1.9.3.0.  Please update to the new version and it should go away.

Thanks,
David

8
Import Formats / How to Add an Import/Export Format
« on: April 05, 2017, 04:11:14 PM »
To add one of the import/export formats in this board:
  • Download the attached smx file from the forum post for the import/export you want to add to somewhere on your computer - for example, in your Downloads folder
  • In SuperManager, go to "View", "Program Settings"
  • Click the "Import..." button in the "Import/Export Formats" box
  • In the file chooser winder, choose the location where you saved the smx file from the post

You will then find the import format under "File", "Import" and then the name of the format. Let us know if you run into issues adding or using one of the import formats you find here.

9
Import Formats / Etsy Orders
« on: March 28, 2017, 04:43:29 PM »
Use the attached smx file to add an Etsy import format.

10
Fixed Bugs / Re: Sales Tax Calculation Error
« on: March 17, 2017, 02:09:17 PM »
Norman,

Thanks for letting us know about this issue.  Can you please go to "Help", "About The SuperManager" and tell me what version you have installed?  There were some fixes we put in place for the sales tax calculation in recent versions that may have fixed this.  I tested it on version 1.9.0.4 and it works fine on my end.

Thanks,
David

11
Email Templates / Order Confirmation Email to Customer - Text Only
« on: March 15, 2017, 06:33:33 PM »
To:
Code: [Select]
order_email
Subject:
Code: [Select]
Your company_name order
Body:
Code: [Select]
Thank you for your company_name order!  Below are the details of your order.

Date: order_date
Sale No.: order_id

Bill To:
bill_address

Ship To:
ship_address

Terms: bill_method
Ship Method: order_ship_method

QTY     PRODUCT ID     ITEM DESCRIPTION     PRICE EACH     AMOUNT
item_quantity     item_code     item_description item_options_trim     item_price     item_ext_price

total_name: total_amount

Please contact us if there are any problems or questions.

company_email
company_website

12
General / Re: PayPal Paments Pro integration
« on: March 08, 2017, 10:21:37 AM »
Ed,

Glad to talk to you on the phone and work it out.  To help other users with the same problem I'm putting what we did to fix it here.  Since you are using your PayPal account in connection with Aabaco/Yahoo, we had to go to "View", "Admin" and double click on the "PayPal" account and set it's type to "Yahoo".

Thanks,
David

13
General / Re: Import product fields from Big Commerce
« on: March 03, 2017, 07:14:09 PM »
Connie,

The bin number I was talking about was in the BigCommerce feed.  It wasn't in SuperManager.

SuperManager stores an inventory location for each inventory lot.  If you have inventory tracking turned on, you can double click on each variant on the product details page and it will take you to the list of inventory lots for that variant.

Are you intending to always use a custom field for each item to store the bin number?  If so, SuperManager will receive it and if you use the default report templates, it will be on the item list for each item.

Thanks,
David

14
General / Re: PayPal Paments Pro integration
« on: March 03, 2017, 07:08:19 PM »
It should be option 1 with "You or your developer integrated NVP/SOAP (or “Classic”) APIs that allow you to accept payments via PayPal".  Please post back whether or not you get it to work.

Thanks,
David

15
General / Re: Import product fields from Big Commerce
« on: February 12, 2017, 02:53:34 PM »
Connie,

After we talked about this, I've taken a look at an example order from your store that has product RGMTX45965.  BigCommerce's data that it sends to SuperManager does include that it's in bin picking number 4.  It doesn't include a manufacturer's part number or a custom field.  Unless I just don't know what to look for an am missing something.  What should these values be for that SKU?

Thanks,
David

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