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[mbcarr1975]

I am unable to get or submit batches. A pop up window states


"Unable to sign out different user. Please go to Yahoo! and sign out as the different user and try again"

What does that mean?

[David Johns]

Michele,

When SuperManager logs in for the first time in the day or the first time in a while, it goes to the "Business Control Panel" section of Yahoo Store.  It then checks to see what user is logged in.  If the user logged in doesn't match the user in your store settings, it tries to log out and then back in again with the appropriate user name.  Something went wrong in that process.

The best solution is to make sure you are using the same user to log in manually (i.e. outside of SuperManager) as the one you have in your SuperManager store settings.  This is what would most often cause this.

Thanks,
David