crash "Accounting Export"

Started by seth, March 16, 2007, 10:01:05 PM

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seth

In setting up ( for the first time)  In Accounting Export..  I select "Combine Visa /MC" when account Settings are 'orders and cash transactions' ..  Super Manager shuts down...

any suggestions?

I'm still setting up a trial version ...   

thanks!

Seth

seth

..Interesting ... now I notice thsat it;s not saving the information in the Account Export

not saving the "Orders and Cash Transactions" or pay methods ......


David Johns

Seth,

I tried to repeat it just as you explained and I am not getting the same error.

Are you using version 1.1.6.0?  You can find this by going to "Help" | "About The SuperManager..." from the main menu.

If so, I will get with you via email to try to remote in and take a look if that is okay with you.

Thanks,
David
SuperManager Support
info@thesupermanager.com

qbsrox

A side note - I ran into this quite a while back with an older version that was only out for a short while.  Once upgraded, the bug went away.

Rox
Certified QuickBooks Pro Advisor
www.consulting4qb.com

seth

Quote from: David Johns on March 17, 2007, 05:36:14 AM
Seth,

I tried to repeat it just as you explained and I am not getting the same error.

Are you using version 1.1.6.0?  You can find this by going to "Help" | "About The SuperManager..." from the main menu.

If so, I will get with you via email to try to remote in and take a look if that is okay with you.

Thanks,
David

HI David
This is Seth's wife :) Suzanne  He is traveling this week.  WE are using 1.1.6.0.

You can email me at
sewzannes@aol.com
Thanks

Suzanne