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[gregbaskin]

The orders we imported into SM from Yahoo are showing incorrect shipping information.

1) Order status is marked as Charged rather than Charged and Shipped.
2) The carrier always shows USPS even UPS was the carrier.
3) The shipments are marked as Not Shipped rather than Shipped (the only orders to appear in the Closed tab are the ones that were marked Cancelled in Yahoo!)
4) No Tracking ID is present.

[Mike Griggs]

Hey Greg,
When you "Get Orders" and download orders the tracking numbers and shipping information are not exported by default from Yahoo!'s system.  If you want to get the tracking number information then you need to use the "Get Order Status from Yahoo!" function to have the SuperManager manually go through and get the tracking numbers for each order.

You can also import tracking ID's from UPS Worldship and then the orders will get marked charged and shipped as they should.

For the old orders that have already been taken care of I would simply mark them all as charged and shipped or closed and then as you start using the SuperManager for UPS shipping then the orders will get marked Shipped as they should.

Does that help? 

Thanks!
Mike

[gregbaskin]

Makes sense.  Thanks, Mike.