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[Wcf51245]

I have not been able to download products from our store into supermanager or QB 2008 pro. I am a VERY NEWbie and trying to use trial version. I am sure something is misconfigured. Just published the store. can you help?

[David Johns]

Wcf51245,

Have you already entered the login information into the store settings?  The "Quick Start" section of the user's manual is a very concise introduction at how to get started.  Have you already completed the steps outlined there?

Thanks,
David

[Wcf51245]

I checked the store settings and yes I did go through the quick start. It says the file saved and loaded before but if it did I can't find it. Anyway, if the store ID is the YSt************* then I'm good. also used the Yahoo store password & security key. was that right? Thank you Corky

[David Johns]

Wcf51245,

The store id should look like "yhst-############".  Also, make sure there are not any spaces before or after it in your store settings.

Thanks,
David

[Wcf51245]

Thank you. The store id was in correctly, however, I did have it in caps so I changed it to lowwere casae and all was good. Still have not solved the QB issue though. Corky