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Topics - lmorley

#1
Updated to version 1.5.9.0 last night. Now SM is not communicating with WorldShip - during XML exchange we get "Continue waiting for Worldship?" message and shipment fails.  Any advice?
#2
During the holidays, we get alot of gift orders. When the customer pays with PayPal (no billing address info required) and the order is uploaded to SuperManager, SuperManager fills in the Billing Address information with the same info as the Shipping Address. 

This is a problem for two reasons: 1) The packing slips show the billing address to be the same as the shipping address - which causes confusion for the gift recipient; and 2) when we update the shipped order to Yahoo, it updates the incorrect billing address information to Yahoo as well -so when the shipping confirmation email gets sent from Yahoo to the customer - which includes shipping and billing address information - it appears we have billed the gift recipient for the order.

Please advise on how to correct this. Thanks!
#3
We had to update Dazzle last night due to new postal regulations. Now Dazzle and SM are not communicating - tracking info not uploading from Dazzle to SM  It also seems to be causing SM to freeze up and we have to close SM and reopen. (we also upgraded to the latest version of SM this morning)
Any ideas?  Thanks!
#4
Downloaded the latest beta version today.  Now when we charge orders via SM we get a message popping up that states " The credit card exp. date for order xxxxxx has been changed. Click Yes to skip this order so you can update the changes to Yahoo before charging. Click No to charge the original card."

Message comes up for each order we need to charge. We click No and the order gets charged; however, how do we stop this message from coming up?

Thanks!